Help
Answers to the most common questions. Can't find what you need? Write to us.
Frequently asked questions
How do I use Bushiline?
Bushiline is only available in the app, on iPhone, iPad and Android. Create an account with your email address, or with Apple on iPhone and iPad. You must be at least 16 years old.
Can other members see my location?
Only if you turn on sharing in the Globe — it is off by default. You choose the precision, from country down to neighbourhood (about 1 km at the closest), and who can see you. Your exact location is never sent, stored or shown: the app rounds it to about 1 km before sending it.
Does the Marketplace handle payments?
No. Bushiline connects individuals; payment and handover happen directly between you. Meet in a public place and never pay for an item you haven't seen.
How do I report content or a member?
In the app, tap the share icon on a post, or “…” on a listing, profile or conversation, then “Report”. For a comment or a message, touch and hold it, then tap “Report”. Every report is reviewed within 24 hours; cases involving a minor at risk or a scam are handled first.
What does Bushiline do about objectionable content?
Bushiline has zero tolerance for objectionable content and abusive members. Every report is reviewed within 24 hours: the content is removed and its author excluded when the rules are broken. Blocking a member immediately hides their content and alerts the moderation team.
How do I block someone?
On their profile, tap “…” then “Block”. Their content disappears for you immediately, they can no longer see yours, and our moderation team is alerted. The blocked member is not notified.
I forgot my password.
On the app's sign-in screen, tap “Forgot password”: we'll email you a code to choose a new one.
How do I get a copy of my data?
In the app, go to Settings › Privacy › Export my data: an archive is sent to you by email.
How do I delete my account?
From the app (Settings › Account › Delete my account) or from the “Delete my account” page on this site. Your account is deactivated for 30 days, then permanently erased.
Contact us
For any question about your account, a piece of content or your personal data:
Write from your account's email address and include your @handle. We will never ask for your password.
Publisher
Bushiline is published by Adplico LTD.
- Company
- Adplico LTD, private limited company registered at Companies House under number 17289732
- Registered office
- 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
- Phone
- +33 7 43 51 38 01